Privacy Policy
This Privacy Policy explains how Ecom Foxes Ltd. ("Ecom Foxes", "we", "us") collects, uses, and protects personal data when you visit ecomfoxes.com or get in touch with us.
01Information we collect
We collect only what we need to respond to you and run our business:
- Information you give us — your name, email address, company, website, and anything you share when you book a call or message us.
- Information collected automatically — basic technical and usage data such as your IP address, browser type, pages viewed, and referring source, gathered through cookies and similar technologies.
02How we use your information
- To respond to enquiries and schedule and conduct strategy calls.
- To provide, operate, and improve our services and this website.
- To send you information you have requested or, where permitted, relevant marketing — which you can opt out of at any time.
- To meet legal, accounting, and security obligations.
03Legal bases (GDPR)
Where the EU General Data Protection Regulation applies, we rely on one or more of the following: your consent; the performance of a contract or steps taken at your request; our legitimate interests in operating and growing our business; and compliance with a legal obligation.
04Cookies & analytics
We use cookies and analytics tools to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the site work.
05Sharing & third parties
We do not sell your personal data. We share it only with trusted service providers who help us run the site and our business, and only as needed — for example, our website host, our scheduling tool used for booking calls, and analytics providers. These providers process data on our behalf under appropriate safeguards. We may also disclose information where required by law.
06International transfers
Some providers may process data outside the European Economic Area. Where that happens, we take steps to ensure your data remains protected through appropriate legal safeguards, such as the European Commission's Standard Contractual Clauses.
07Data retention
We keep personal data only for as long as necessary for the purposes described above, or as required to meet legal and accounting obligations, after which it is deleted or anonymised.
08Your rights
Subject to applicable law, you have the right to access, correct, delete, restrict, or object to our use of your personal data, to request portability, and to withdraw consent at any time. To exercise any of these, email hello@ecomfoxes.com. You also have the right to lodge a complaint with your local data protection authority — in Bulgaria, the Commission for Personal Data Protection (CPDP).
09Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10Children
This site is intended for business owners and is not directed at children. We do not knowingly collect personal data from anyone under 16.
11Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above shows when it was last revised. Material changes will be reflected on this page.
Questions about this page? Email us at hello@ecomfoxes.com.